Wednesday, March 25, 2009

New Edition....

This week the girls & I have been rocking out to old school New Edition. My sisters & I grew up listening to them and attended all of their concernts within a 200 mile radius. I have found it very amusing that my girls enjoy the music as well. We have even got Adria dancing to "Mr Telephone Man." It's hilarious! :O

So, this if for my sisters and my cousin Tiffany!


Wednesday, March 18, 2009

Where is my pickle?

Many of you have absolutely no idea what I am referring to. But I know that there are alot of you who do! OK. In short, my employer had all employees attend a customer service class a few years ago. The title of this class was "the pickle." We are encouraged to ALWAYS put the customer first and just give them the pickle.

So, I want to know where is my pickle? Every Friday afternoon after Hannah's dance class, the girls and I get "fast food." They take turns picking the place. Sarah always chooses Chick-fil-a. Hannah likes McDonald's. Well, last Friday it was Hannah's turn.

We ALWAYS order the same thing....a #1, large, with sweet tea...a chicken nugget happy meal, with Hi-C for a girl...and a might kids cheeseburger meal with a Sprite. I'm always polite and use my "please" and "thank-you." But I cannot remember the last time I was greeted with "Welcome to McDonald's. May I take your order?" or "you're welcome."

This lovely afternoon, the cashier told me that my total was $10.04. I said "I'm sorry but did you get the entire order" and then repeated it for him. His response, "Yeah, it's $10.04" (of course in a rude and condescending tone). I took a deep breath (as Hannah has taught me to do in times like these) and repeated the order once again.

***PAUSE*** Really quickly....a #1 lrg is about $6, a kids meal about $4, and a might meal about $5....Got me? ***RESUME***

"I said it's $10.04. Just drive around." So, I drove around and repeated the order AGAIN! "I got it. It's $10.04." Took another deep breath and handed him my debit card and then drove to the "pick up" window. She proceeded to hand me one happy meal, one mighty meal, and one large ice tea. Took another deep breath. "You need something else?" she asked. "My #1 value meal large, please." "Uh, you didn't order one. I gave you what you ordered and you didn't order no #1. I'm looking at it right here." (Imagine the rolling of the eyes and the neck) If it had been any other day, I probably would have taken her on. But it was a Friday and I was in desperate need of a nap before work.

So, I ask again....where is my pickle? Where has customer service gone in this country. Why can't I be greeted with a smile when I choose to spend my hard earned money at an establishment? Do employers really not care how their employees are treating customers? With ALL that said....the TLH Huffs will no longer patron McDonald's or any other establishment that does not feel like giving us a "pickle."







Saturday, March 14, 2009

Adria is back.....

It's official! Adria is back! Adria is my baby sister's middle daughter. She and Sarah are very close in age and LOVE being with each other. Well, the weather is warm and Summer is approaching. So it is time for the cousins to visit. Hold on to your seats...with Dria around there is always a good story to share.


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Thursday, March 12, 2009

"Grace...Grace...and...more Grace!"

Saving Grace by Garret Walker
Saving Grace

Two weeks ago I heard the most inspirational sermon at church. When I saw this picture I immediately thought of it. "Grace, Grace, and more Grace!" Glory!

My Mother Kept a Garden...

New Beginnings by Laurie Cooper
New Beginnings

My mother kept a garden,
A garden of the heart.
She planted all the good things
That gave my life its start.
She turned me to the sunshine
And encouraged me to dream,
Fostering and nurturing
The seeds of self-esteem...
And when the winds and rain came,
She protected me enough~
But not too much because she knew
I'd need to stand up strong and tough.
Her constant good example
Always taught me right from wrong~
Markers for my pathway
That will last a lifetime long.
I am my Mother's garden.
I am her legacy~
And I hope today she feels the love
Reflected back from me


Tuesday, March 10, 2009

Sometimes...

Sometimes we don't have understanding of what's going on in our life. I was having one of those moments when I received an e-mail from my dear friend Terrie. I wanted to share it with everyone.
SOMETIMES...
We must be hurt in order to grow,
We must fail in order to know,
We must lose in order to gain.
Some Lessons are learned best only through pain.
SOMETIMES...
Our vision clears only after our eyes are washed with tears.
We have to be broken, so we can be tender,
We are sick so we can rest and think better on things more important than work or fun,
We are taken for trip near death, so we can assess how we've run.
SOMETIMES...
We have to suffer lack, so we can know God's provision,
We have to feel another's pain, so we can have a sense of mission.
So take heart, if you don't understand today,
Instead of grumbling, ask God what He means to say,
In order to learn you must endure, and learn to see the bigger picture.
In order to grow, you must stand and look beyond the hurt,
Trust in God's loving hand that takes what is Good, and gives what is Best,
And on this blessed thought, rest your anxious heart with all



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